Furthermore, it is not a widely explored area by the research community. Indeed, the social housing sector often faces issues related to insufficient available funds that can be used for optimizing assets' maintenance operations, ensuring the safety and wellbeing of building occupants with better management of financial resources. The social housing sector, which provides long‐term housing or subsidies for vulnerable households, struggles to reach a good digitalization level and needs specific solutions that address its technical, financial, and administrative peculiarities.
Digital transformation of private and public entities is a process strongly encouraged by the European Commission.
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